Franklin Gray and White Blog

Class Action Certified Against Insurance Company For Unfair Business Practices

The Connecticut Supreme Court recently certified a class action against The Hartford Fire Insurance Company filed by the Auto Body Association of Connecticut and several auto body shops.

The lawsuit alleges that the insurance company engaged in unfair business practices by steering customers to certain repair shops and eliminating the use of independant appraisers.  This practice raises several concerns including customers being denied fair appraisals as well as being subjected to possibly undesirable practices by insurance company preferred body shops.